At Pockettax , while our primary offerings are service-based, we understand that there are times when our clients may require a physical copy of certain documents. To cater to this need, we offer a delivery service for hard copies of documents. The following policy outlines the terms and conditions related to this service.

1. Requesting Hard Copies:

Clients who wish to receive a hard copy of any document must make a formal request through our client portal or by contacting our customer service team.

2. Delivery Charges:

A delivery charge will be applied to all hard copy requests. The exact amount will be communicated at the time of the request and will vary based on the delivery location and the urgency of the delivery.

3. Processing Time:

Once a request is made and the delivery charge is paid, please allow 2-3 business days for us to process and dispatch your document. This time may vary depending on the nature and size of the document.

4. Delivery Time:

The estimated delivery time will be provided once the document is dispatched. However, typical delivery times are:

• Local: 2-3 business days
• National: 5-7 business days
• International: 10-15 business days

Please note that these are estimates and actual delivery times may vary.

5. Tracking:

For all dispatched documents, a tracking number will be provided (where applicable) so clients can track the progress of their delivery.

6. Packaging:

All documents will be securely packaged to prevent any damage during transit.

7. Liability:

While we take utmost care in ensuring your documents reach you in perfect condition, Pockettax cannot be held responsible for any damage, loss, or delay caused by the delivery service provider.

8. International Deliveries:

For international deliveries, clients are responsible for any customs duties, taxes, or additional charges that may be incurred.

9. Returns and Refunds:

Given the nature of our products, we do not accept returns. However, if you receive a damaged document, please contact us immediately, and we will arrange for a replacement.

10. Changes to this Policy:

Pockettax reserves the right to update or modify this Delivery and Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

11. Contact Us:

If you have questions or concerns about our Delivery and Shipping Policy, please contact us at care@Pockettax .com or call us at +91 7736 9844 51.